Data Request Form

Connexa GmbH – Switzerland

Mobile Applications: NoMask, Relink, Blink

Last updated: 12 May 2025

      Your Privacy Rights: Under GDPR, FADP, and other privacy laws, you have the right to access, correct, delete, and port your personal data. This form allows you to exercise these rights regarding your data in our mobile applications and services.
    

Your Privacy Rights

As a user of our applications, you have the following rights regarding your personal data:

Right of Access: Request a copy of all personal data we hold about you
Right of Rectification: Request correction of inaccurate or incomplete data
Right of Erasure: Request deletion of your personal data ("right to be forgotten")
Right of Portability: Receive your data in a structured, machine-readable format
Right of Restriction: Limit how we process your data in certain circumstances
Right of Objection: Object to certain types of data processing

How to Submit Your Request

You can submit your data request in the following ways:

Online Form: Complete the form below
Email: Send your request to [email protected]
Post: Mail your request to our address below

Important: We will respond to your request within 30 days. For security purposes, we may need to verify your identity before processing your request.

Data Request Form

Type of Request *

Full Name *

Email Address *

Phone Number (Optional)

Country of Residence *

Applications Used *

NoMask
Relink
Blink
Other Connexa Apps

Username/Account ID (if known)

Details of Your Request *

Preferred Response Format

Urgency Level

Additional Information (Optional)

I confirm that I am the data subject or have legal authority to make this request on their behalf *

I have read and agree to the processing of my personal data as described in the Privacy Policy *

What Happens Next?

Confirmation: You will receive an email confirmation within 24 hours
Identity Verification: We may request additional information to verify your identity
Processing: We will process your request within 30 days (or sooner for urgent requests)
Response: You will receive your requested data or confirmation of actions taken

Identity Verification

To protect your privacy and security, we may need to verify your identity before processing your request. This may include:

Requesting a copy of your government-issued ID
Asking security questions about your account
Requiring you to log into your account
Requesting additional contact information

Response Timeline

Normal Requests: 30 days
Urgent Requests: 15 days
Emergency Requests: 7 days (for legitimate emergencies only)

Contact Information

For questions about this form or your privacy rights, please contact us:

Connexa GmbH
Wilerstrasse 82
CH-8370 Sirnach, Switzerland
Email: [email protected]
Phone: +41 (0) 71 123 45 67

Data Protection Officer: For complex requests or privacy concerns, you can contact our Data Protection Officer directly at [email protected]

Supervisory Authorities

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority:

Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
EU: Your local EU data protection authority
California: California Privacy Protection Agency (CPPA)

      Effective Date: This Data Request Form is effective as of May 12, 2025, and applies to all users of our mobile applications and associated services.
    